November 2009
7 posts
1 tag
Different retail
Retail is going through an amazing transformation right now. As consumer spending continues to migrate away from the street and onto the web, some retailers are really stepping up their game. Despite the utilitarian nature of the product, Apple still sell most of their ipods through their retail stores rather than their website.
One retail pioneer that has been pushing boundaries for a long...
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2 tags
Thoroughly recommend checking out the new album...
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Real design
Shan pointed me towards a video earlier today about the redesign of The Australian newspaper by NewsCorp’s Al Trivino. I have been lucky enough to see some of his work before and have been blown away by the depth and beauty that he creates.
The video is 7mins long and worth every second. Some designers just think differently. Take the starting point that Al came from - not the design of...
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Learnsomethingeveryday
Really enjoying this 4 month old site developed out of the UK. Nice animated renderings of the kind of facts that change nothing but we all end up sharing after a drink or two.
Beautifully structured navigation too.
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About time I had a track from The Very Best on...
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Loyalty you don’t talk about
When I was with iTunes we went through the transition where we started to focus on retaining existing customers rather going after new customers. As part of that process, we spoke to some of our very top customers to understand what it was that kept them coming back. In almost all cases, they were shocked to hear what they spent at the store. We watched as they spend dropped right off over the...